SHOP NOTES — PRIMELINE AUTO LLC MANSFIELD, TEXAS 76063 (817) 825-1513
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THE 3-YEAR PARTS WARRANTY MOST SHOPS CAN'T OFFER

Ask most independent shops what happens if a part fails in year two and you will get a shrug and a labor bill. Aftermarket parts typically carry a year at best, and the warranty is only as good as the shop that installed it. There is a better arrangement, and it took fourteen years inside Mopar service departments to earn it.

01 Factory parts, hub pricing

We buy genuine Mopar parts below wholesale, directly from the Dallas hub, on a relationship built over a decade of dealership work. That cuts the dealership markup out of the middle without cutting the part quality: same box, same part number, same factory build your dealer would install.

02 The warranty rides with the part

Here is the piece that matters: genuine parts carry a three-year warranty that the dealership network has to honor. If a factory part we installed ever gives trouble, it goes back through the warranty chain and gets made right. Your protection does not depend on one small shop's goodwill; it is backed by the same network that backs the dealer's own repairs.

03 When we tell you aftermarket is fine

Honesty cuts both ways. On some repairs, a quality aftermarket part is the smart money and we will tell you so. The point is you get the choice laid out straight: factory part with the three-year network warranty, or aftermarket at a lower number, with the tradeoffs in plain English before anything gets ordered.

Talk to the guy who does the work

No service advisor, no phone tree. Call or text the shop, describe what the truck is doing, and you'll get a straight answer from the tech who will actually touch it. Walk-ins and fleet inquiries welcome at 731 S 6th Ave Ste 709, Mansfield.

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FAQ Quick answers

Does the warranty cover labor too?

The three-year coverage is the factory parts warranty honored through the dealer network. Ask us about the labor side when we quote; we stand behind our installs.

Do you only stock Dodge and Ram parts?

The hub relationship is Mopar, which covers Dodge, Ram, Jeep and Chrysler. For other makes we source quality parts from our supplier network, including consignment stock we keep in-house.

Is a factory part always more expensive?

Not from us. Because we buy below wholesale, the factory part often lands within reach of the aftermarket price, and the warranty difference makes the call easy.